whats the pemperature on my ac suppose to be on a 03 honda crv

Some Honda drivers say they're stuck with vehicles not made for Canadian winters and, for some, a product update didn't fix the trouble. A consumer abet says carmakers are allowed to get away with not fixing bug like this because some of Canada's condom standards are decades out of date.

Jean-François Beaulieu says his son and daughter are often freezing cold in the back seat when he drives them to school and daycare in the morning time considering of faulty heating in his 2017 Honda CR-V EX-Fifty. (Dave St-Amant/CBC)

Spring couldn't come fast enough for Jean-François Beaulieu — after spending the freezing Quebec winter driving his young family around in a vehicle that often won't oestrus up if the temperature drops below –10 C.

Beaulieu, bought his 2017 Honda CR-V EX-Fifty new and noticed almost correct away, that when it got cold exterior, the auto wouldn't rut upwardly inside.

"I feel like I'thousand driving a iii-season car that was not made for Canadian winters," Beaulieu, who paid more than than $46,500 for the SUV, told Go Public from his dwelling house in Longueuil.

"Winter is solid here four months a year. You need a car that's going to be able to weather that."

Cathy Haugen's Honda won't rut up either when she drives around Calgary — causing her windshield to fog up and non defrost when it's cold and stormy.

"It is a safety chance," Haugen said of her high-finish 2018 CR-Five SUV which cost her almost $43,000 new.

"I oft take to finish halfway through my drive to become out and clear my windshield."

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Complaints posted online to Transport Canada and consumer advocacy groups prove Haugen and Beaulieu are two of hundreds of Honda owners stuck with a heating organisation that doesn't work properly when the temperatures dip on certain popular models — some 2017 and 2018 Honda CR-Vs and the 2016, 2017 and 2018 Honda Civic with the 1.5 L turbo engine.

Sentinel | Some Honda owners stuck with cars with faulty heating:

Some Honda drivers stuck with vehicles unfit for winter | Go Public

Some Honda owners say they discovered their vehicles' heating organization didn't work properly when the temperature dips beneath –x C and consumer advocates tell Get Public outdated government safe standards may be partly to arraign. 2:05

Honda says the lack of heat is part of a problem involving excessive engine oil dilution, and appear a vehicle update campaign in late 2018 that was supposed to fix information technology. The update included new software, an oil change and, in some cases, a new air-conditioning command unit. But automotive consumer advocate George Iny says, in some cases like Beaulieu and Haugen's, information technology didn't work.

"If they're not going to fix the vehicle, they need to offer people the opportunity to trade out of it or [offering] cash back for what they overpaid for a vehicle without a properly functioning heating system," said Iny, director of the Automobile Protection Association.

Bug like this become unresolved, he says, because some of Canada'southward safe standards are decades out of date, so Transport Canada doesn't see them as problems. Ship Canada'southward safety standard for windshield defrosting and defogging, for example, was set back in 1964.

Automotive consumer advocate George Iny says, in cases where Honda can't fix the heating problem, information technology needs to financially compensate owners. (CBC)

"There are some old standards out there that unfortunately don't provide a minimum level of condom or protection we want today," said Iny.

"The carmakers sometimes hide behind outdated standards."

After Haugen and Beaulieu spoke with Get Public, Honda reached out to both drivers and offered to endeavour and fix the problem.

'Endeavour not to stop and start'

Both Haugen and Beaulieu say they went back and along with Honda looking for a solution. Both were told if they desire their cars to warm up, they should accept long drives without stopping.

Highway driving is the best way to become the oestrus to kick in, the dealerships said.

"Honda gave me tips to get heat, they suggested I don't use Eco mode, I don't turn the fan up as well high … and try non to stop and start while driving," said Haugen.

"I asked why I needed tips. Shouldn't I be able to but turn the heat on and have heat? That's when I was told that it was a problem with the engine in my machine, that the engine isn't sufficient plenty to provide heat in colder climates."

Cathy Haugen paid near $43,000 for her peak-of-the-line CR-Five and says the heating trouble was never mentioned. (Submitted past Cathy Haugen)

"I mentioned that to the service managing director and he said 'Oh, you should encounter all the problems people in northern Alberta are having where it's even colder.'"

A check of Haugen'due south vehicle identification number shows she too had the 2018 update washed in January 2019. Simply the heating trouble persisted.

The dealership offered to pay for a plug-in auto heater, but Haugen says since it just worked when the vehicle was parked in the garage, she declined.

Beaulieu says his experience was as frustrating.

"The machine wasn't ameliorate," after the 2018 upgrade, he said. "I tried to go a hold of a Honda, I sent them multiple emails and they said they would check in with my local dealership and get back to me and they never did … It seemed they just didn't want to deal with the problem."

Afterwards Honda's fix didn't work, Beaulieu paid for a block heater, hoping to get estrus in his vehicle during the winter months. (Dave St-Amant/CBC)

In January 2019, Beaulieu spent $295 on a cake heater hoping to gear up the problem himself.

That didn't piece of work either. He sent his last complaint to Honda in Feb 2020 and says he didn't hear dorsum until just last calendar week, after Go Public contacted the company.

Honda has now agreed to remove the block heater, reimburse him for the cost, install a different kind of heater and to attempt the software update that was washed in 2018 once again.

Haugen says later on she told Honda she planned to Go Public with her complaint, the dealership agreed to update the software over again and replace the climate command unit.

"I was surprised. [Before that] they told me over and over that at that place's zippo wrong with my climate command unit. [They said] it's been a trouble with the engine."

Neither will know if the latest fixes really work until the temperature drops once again.

In general, Honda Canada spokesperson John Bordignon says the one.5 L Turbo engine was, "designed with efficiency in mind" which means the engine does non produce the "high levels of excess rut" as chop-chop equally less efficient engines.

Honda says ninety per cent of vehicles with the heating and oil dilution problems have undergone the update at no cost to drivers, but won't say how many times customers complained the fixes didn't work, only saying that it is "rare."

The company also extended the warranty by a year.

Problem widespread

But the problem seems widespread among owners of these Honda models.

An Motorcar Protection Association survey of 152 Honda drivers, mostly from Quebec, found 58 per cent of respondents reported issues with heating the motel in cold weather condition and 49 per cent said they had trouble with the windshield or side window defrosting.

The APA survey, conducted Dec 2020 to March 2021, included 2017 and 2018 CR-Vs and 2016-20 Civics. Of those surveyed, 73 per cent reported that their vehicle had received Honda's product update.

Honda Canada says it addressed the heating problem and cases where it persisted are 'rare.' (Koji Sasahara/The Associated Printing)

Transport Canada likewise reviewed the issue subsequently getting dozens of heating complaints for 2017-19 Civics and CR-Vs, and found that the vehicles do meet the minimum requirements fix out in the safety regulations.

Iny says that doesn't hateful much, since those regulations were set well-nigh 60 years agone. The U.Due south. National Highway Traffic Safety Administration, Consumer Reports and carcomplaints.com take also received heater complaints from Civic and CR-V owners.

Bordignon, from Honda, says the company has no reason to believe that "this potential issue" affects vehicle safety or "results in whatever regulatory not-compliance."

In addition to the complaints, Honda owners filed a class-action lawsuit in Canada well-nigh the ongoing oil dilution problems that the company says is causing the heating issues.

The lawsuit was settled in March. Merely Iny says the settlement is a raw deal for drivers. He says there is nothing in it, besides an offer to cover towing charges, that Honda hadn't already offered, leaving some drivers with no solid set up.

"We've never seen anything like it where they didn't set something then also papered it off with a settlement like this," Iny said.

Beaulieu joined the class action, but rejected Honda's settlement offering. Both he and Haugen are skeptical the latest fixes by the carmaker will work.

Haugen says she would similar to run into Canada implement a "lemon constabulary" — guaranteeing drivers protections if their vehicles take obvious manufacturing defects — then she and others have legislation on their side when their purchases go wrong.

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Source: https://www.cbc.ca/news/business/honda-crv-civic-heater-1.5960676

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